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Solutions

Healthcare Credit Balance
Audits

Independent, experienced review of healthcare credit balance activity can help hospitals and healthcare organizations better understand what is occurring across their credit balance population and identify areas that may warrant further attention.

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Jenvin Healthcare Partners combines specialized credit balance audit expertise with purpose-built technology to provide a clearer view of credit balance activity, patterns, and potential areas for improvement.

MORE THAN FINDING 
CREDIT BALANCES

A healthcare credit balance audit should do more than identify accounts with negative balances.

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An experienced review can help organizations understand the activity behind those balances, evaluate how credit balances are being managed and resolved, and identify recurring patterns across the broader population.

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That visibility can provide healthcare financial and revenue cycle leaders with additional information to evaluate existing processes and determine where further attention may be appropriate.

An Audit Should
Provide Clarity.

WHAT EXISTS

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WHY IT EXISTS

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WHAT REQUIRES

ATTENTION

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​WHAT CAN BE

IMPROVED

From Findings to Insight

An audit can do more than identify individual credit balances. It can help reveal patterns within the population and provide insight into where processes may warrant further review.

Jenvin uses audit findings to help organizations better understand their credit balance activity and identify opportunities for improved visibility, consistency, and revenue cycle processes.

IDENTIFY

Understand what is contributing to the credit balance population.

ANALYZE

Look for patterns and recurring issues across accounts.

INFORM

Use findings to support further review and process improvement.

A Structured Healthcare Credit Balance Audit Process

Jenvin Healthcare Partners combines experienced credit balance review with purpose-built technology to examine account activity, identify patterns, and provide greater visibility into a healthcare organization's credit balance population.

01

IDENTIFY


Define the credit balance population and scope for review.

02

REVIEW


Examine account activity, payment history, adjustments, and other relevant information.

03

ANALYZE


Evaluate findings and identify recurring patterns across the credit balance population.

04

REPORT


Provide findings and identify areas that may warrant additional review or process improvement.

What a Healthcare
Credit Balance Audit
Can Reveal

Looking across a credit balance population can provide insight beyond the individual accounts being reviewed.

ACCOUNT ACTIVITY

Understand the payment, adjustment, and account activity contributing to healthcare credit balances.

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RECURRING PATTERNS

Identify similar credit balance activity occurring across multiple accounts or populations.

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PROCESS OPPORTUNITIES

Identify areas that may warrant additional investigation, review, or process improvement.

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REVENUE CYCLE INSIGHT

Connect credit balance audit findings to a broader understanding of revenue cycle activity.

Credit Balance Audit
Technology + Expertise

CreditResolve™ helps Jenvin Healthcare Partners organize and analyze healthcare credit balance populations, while experienced credit balance professionals provide the context needed to interpret account activity and audit findings.

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Technology can help surface information across a large credit balance population. Experience helps determine what that information may mean and where additional attention may be appropriate.

CREDITRESOLVE™

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POPULATION

ACCOUNT ACTIVITY

PATTERNS

INSIGHT

Take a Closer Look at Your
Credit Balance Population

A healthcare credit balance audit can provide greater visibility into account activity, recurring patterns, and areas that may warrant additional review.

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Jenvin Healthcare Partners can help your organization develop a clearer understanding of its credit balance population and the revenue cycle activity surrounding it.

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